Multi-Channel Communications

A standard phoneline and generic email address no longer cuts it in the 21st century as people need answers on-the-go

So, as we continue to grow and engage with more workers/contractors each week, it becomes more important for us to be able to scale and communicate better and quicker. We have gone multiple with the ways that you can get in touch with us by offering multi-channel communication streams - all managed under one inbox, all together. Embrace the new normal.

A standard phoneline and generic email address no longer cuts it in the 21st century as people need answers on-the-go

So, as we continue to grow and engage with more workers/contractors each week, it becomes more important for us to be able to scale and communicate better and quicker. We have gone multiple with the ways that you can get in touch with us by offering multi-channel communication streams - all managed under one inbox, all together. Embrace the new normal.

Resources:

Compliant payroll options for life after IR35

Understand the different payroll options available to you after IR35 and how Orbital can help.

How this helps us, our clients & customers

Chatbot service can answer most basic pay/ compliance related questions before the need to speak to an agent.
Enquiries are handled more effectively and detailed online compared to phone calls.
Quicker resolution time all confirmed by writing/text.
Pre-prepared templates can be sent to describe or gather information and/or send links e.g. Right to Work checks.
More reach to more people through familiar messaging channels (e.g. WhatsApp or Messenger).
Lastly... everyone saves time

Example conversation

Introducing all the ways you can contact us

Our friendly, multi-lingual team are always happy to speak to you and give you the best assistance

Digital Media Centre, County Way, Barnsley, South Yorkshire, S70 2JW

New

Find this article helpful?

If you have any questions about Orbital or want to discuss our services, feel free to drop us a line:

Introducing new ways to contact Orbital

A standard phoneline and generic email address no longer cuts it in the 21st century as people need answers on-the-go

A standard phoneline and generic email address no longer cuts it in the 21st century as people need answers on-the-go

Compliant payroll options for life after IR35

Understand the different payroll options available to you after IR35 and how Orbital can help.

How this helps us, our clients & customers

Example conversation

Introducing all the ways you can contact us

Our friendly, multi-lingual team are always happy to speak to you and give you the best assistance

ChatBot

WhatsApp

Messenger

X (Twitter)

LinkedIn

SMS

Phone

Email

Find this article helpful?

If you have any questions about Orbital or want to discuss our services, feel free to drop us a line:

WhatsApp

SMS

Email